How we ship bettas nationwide by J&T
Not near Bacoor? You can still get a betta from us. We send live bettas anywhere in the Philippines by J&T. Here's how we pack them, what to do when the box arrives, and what happens in the rare case a fish doesn't make it.
MomoWaiting for her betta box
HanabiHer halfmoon. Travelled by J&T.
What's inside the box
- The bag. Each betta travels in its own bag of water with a pocket of air on top.
- Bubble wrap. The bag is wrapped so it can't knock around.
- Styro. Sometimes we add a styro layer for extra protection.
- The box. Everything goes into a box, ready for J&T.
How much is shipping?
The J&T fee depends on the size of the box and where it's going, so we send you the rate for each order. Order on our website and choose J&T at checkout, and we'll email you the rate after you order. You can also message us on Messenger with your city and the fish you like.
Lalamove is another option for Metro Manila and nearby provinces, or you can pick up at our shop in Bacoor.
Open the box on video
Start recording before you open the box, and keep going until the fish is out of the bag. That video is what we need if anything is wrong.
- Record in one go, from the closed box to the fish.
- Send it to us within 2 hours of delivery if the fish arrived dead.
Getting your betta settled
Tank ready
Set it up before the box arrives, with treated water.
Float the bag
15 to 20 minutes, so the temperatures match.
Net it in
Move the fish with a net. Leave the bag water out.
No food today
Let it rest after the trip. Feed from day two.
I set up Hanabi's tank the day before, so the water was treated and ready when the box came.
Don't worry if I look pale after the trip. It's dark in the box! Give me a quiet day and I'll get my colour back.
New to bettas? Read our betta care guide.
If a fish arrives dead, we replace it
- Dead on arrival
- Replacement fish. Send your unboxing video within 2 hours of delivery.
- Damaged items
- Send us the unboxing video too.
- Sundays
- No deliveries or pickups.
Every betta is the one in the photo
Each betta on our site has its own tank code and real photos from our shop. The fish you pick is the fish we pack.
See the bettas available now →Questions customers ask us
Can you ship a live betta by J&T?
Yes. We ship bettas nationwide by J&T, each in its own bag with air, wrapped in bubble wrap and boxed.
How much does it cost to ship a betta?
It depends on the box size and your location. Choose J&T at checkout and we'll email you the rate after you order, or message us with your city.
What if my betta arrives dead?
We replace it. Send us an unboxing video within 2 hours of delivery.
Do you deliver on Sundays?
No. We don't deliver or open for pickups on Sundays.
Can you ship hamsters or glass tanks by J&T?
No. Hamsters and glass tanks go by Lalamove or pet transport, or you can pick them up at our shop.
Should I feed my betta right after it arrives?
No. Let it rest on the first day and start feeding on day two.
The cartoons show our characters Momo and Hanabi. The pickup photo is real, from our shop.